Job Openings
Immigration Consultant / Senior Immigration Consultant
About the job Immigration Consultant / Senior Immigration Consultant
Immigration Manager
Our client is a Global Relocation Company
Work Location: Bangkok, Thailand
Senior Immigration Consultant
Our client is a Global Relocation Company
Work Location: Bangkok, Thailand
Artemis is now seeking for a Senior Immigration Consultant with at least 2-5 years of working experience.
Responsibilities
- Provide end to end service in relation to
securing work/residence authorization for corporate clients or direct
consumers.
- Manage client expectations and provide regular
and timely updates.
- Draft and prepare invoices in accordance to
client’s contractual agreement or KPIs, ensuring every service is billed
as per approved pricing.
- Monitor documents expiry dates and alert
client as appropriate.
- Input all necessary information in Relo-Assist
(RA) (or any other data base used by the group to monitor and deliver
Immigration services) and ensure data accuracy.
- Ensure filing/archiving of every case as per
ISO/Group requirements.
- Respond promptly and accurately to all
communication and requests from applicants, corporate Mobility/HR,
internal clients and Government Authorities.
- Maintain and manage the Client/Agent/Partner
relationships as well as meet service level requirements.
- Ensure the service delivered is consistent
with agreed Scope of Work (SOW) and alert Client and/or Manager should the
service require additional quote.
- Work closely with relevant departments i.e.
Assignment Management, Account Management, Finance teams, etc to ensure
smooth service delivery.
- Develop and maintain solid relationships with
Government/Immigration authorities and obtain updates related to specific
cases or Policies if any changes.
- Coach the Consultants and be a source of
guidance and consultation
Requirement
- Thai nationality
- 2 - 5 years Immigration experience
- Experience of working in an international, matrix organisation is desirable.
- Experience working in a global mobility environment
- Good spoken English