Data Analyst

Company Description

Arsenault is the #1 rated fundraising platform on G2, powering more than $150M in donations annually for thousands of good causes. Over the past two years, our team of 3 has become a fully remote team of 30+ Butter Slices, spread across 21 states and five countries. We've been certified as a Great Place to Work in 2021 and 2022, and our founders were recently featured on Forbes 30U30 list for Social Impact.

Our mission is to empower the changemaker in all of us. We believe giving should be fun, so youll want to do it again, and we also believe that work should be fun, so that youll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter placeand have fun along the way.

Job Description

As Arsenaults Data Analyst, youll play a leading role in helping us answer strategic business questions through data analysis and visualization. As a product-led organization, your findings will play a significant role in defining how we can improve the product, our marketing strategies, and customer support and success. Youll work closely with leadership from Product and Engineering, Customer Success and Support, and Marketing to help make key business and revenue-driving decisions through data. This role will report to the Director of Product.

We want to hear from people who...

• Are passionate about solving problems through data
• Are skilled at translating data into actionable insights for technical and non-technical employees
• Are interested in working cross-functionally
• Want to provide reports that will inform key decisions that will help Arsenault to grow and scale

Responsibilities

• Architect and maintain our reporting infrastructure for Product, Marketing, and Success teams.
• Build and maintain team-specific reporting dashboards, and dashboards and reports to communicate and monitor our KPIs.
• Analyze datasets to provide actionable and strategic insights
• Effectively present data, both verbally and visually, to technical and non-technical stakeholders, including executive leadership.
• Explore available external data on National Non-Profit Organizations and their affiliate partners.

Requirements

• 3+ years of experience as a data analyst
• Experience with end to end data analysis, including data cleaning and preparation, querying, analyzing and exploring data, and turning data into actionable insights.
• Strong background in SQL, some knowledge of Python or R a plus
• Experienced creating dashboards, reports and visualizations
• Experience in B2B marketing or Product Led Growth companies is preferred
• Familiarity with Google Analytics, HubSpot, Intercom, and Monday.com, and product analytics tools like Amplitude, PostHog, or Mixpanel