Inside Sales Support Specialist

Arkansas Talent Group is working with a rapidly growing company in North Little Rock, to help them find an Inside Sales Support Specialist for their organization! This position will support all aspects of inside sales through communication, database maintenance and follow through throughout the order process to provide the highest level of customer service in the industry and achieve the company's sales and growth goals.

Key Responsibilities:

• Answer and direct incoming phone calls

• Process customer orders through various methods (fax, email, customer portals, phone) then coordinate and Track the order with local warehouses and outside vendors/manufacturers.

• Create and follow up on customer quotes until either closed or upgraded to Sales Order.

• Track shipments and troubleshoot issues.

• Communicate order status with Inside Sales Rep.

• Keep CRM data base information up to date.

• Assist with Social Media content/scheduling

• Communicate with internal departments (shipping, accounting, service dept., inside sales).

• Perform filing and general clerical duties.

Qualifications:

• High School Diploma or equivalent

• Willingness to learn

• Growth and goal oriented

• Must be a good listener, team player and enjoy a support role

• Strong written and verbal communication skills required

• Knowledge of Microsoft Office (Word, Excel, Email, Access)

• Knowledge of Monday.com/Netsuite is helpful

• Detail oriented

• Strong organizational skills and ability to multi-task is very important

Benefits:

• Competitive salary
• Comprehensive health, dental, and vision insurance.
• Retirement plan with company match.
• Opportunities for professional growth and development. A chance to be a part of an amazing company from the ground up!
• Collaborative and innovative work environment.

For more information, please apply directly or reach out to Bailey Clark at bailey.clark@arkansastalentgroup.com

Arkansas Talent Group is an Executive Permanent Placement Recruitment Firm, all considerations will be held confidential.