Job Openings
Mystery Shopper
About the job Mystery Shopper
We are seeking a detail-oriented Mystery Shopper for a part-time assignment in Uganda. As a Mystery Shopper, you will play a pivotal role in evaluating and ensuring the quality standards of hotels through discreet observations and detailed reporting.
Responsibilities:
- Conduct assessments and evaluations of hotels in Uganda.
- Evaluate service quality, adherence to standards, and overall guest experience.
- Thoroughly document observations and findings in comprehensive reports.
- Provide constructive feedback aimed at enhancing service excellence.
Requirements:
- Prior experience in hotel operations or hospitality-related roles.
- Exceptional report-writing skills with a keen eye for detail.
- Ability to work independently and maintain confidentiality.
- Strong observational and analytical abilities.
- Flexible schedule to accommodate travel for part-time assignments.
Benefits:
- Competitive compensation for each assignment.
- Flexible working hours suitable for part-time engagement.
- Opportunity to contribute to improving service quality in the hospitality industry.
How to Apply: If you have a passion for quality, a keen eye for detail, and prior experience in hotel operations, we'd love to hear from you! Please submit your resume/CV along with a cover letter detailing your relevant experience in report writing and hotel quality assessment.
Note: Only shortlisted candidates will be contacted.