ASTON Purwokerto-Food & Beverage Manager (HOD)

Ready to take on a challenging and rewarding role in Food & Beverage? Join our team and make a difference in the hospitality industry!

Job Requirements: 

• Ready to be Placed in ASTON Purwokerto
• Bachelor's degree in Hospitality Management, Business, or a related field.
• Minimum of 5 years of F&B management experience, ideally in a hospitality environment.
• Strong leadership, communication, and organizational skills with a focus on guest satisfaction and operational excellence.
• Knowledge of financial management, including budget planning, cost control, and revenue optimization.
• Ability to work flexibly, including nights, weekends, and holidays, as required by hotel operations.

Job Description:

• Oversee day-to-day operations of all F&B outlets, ensuring seamless service and consistent quality standards.
• Maintain brand standards across all F&B outlets, implementing additional standards where relevant to elevate guest experiences.
• Supervise and guide the F&B team, ensuring they adhere to established procedures and achieve operational excellence.
• Work closely with the culinary team to create innovative menus that cater to guest preferences and trends.
• Stay responsive to industry trends, hotel policies, and market changes, adapting F&B operations as needed.
• Monitor guest satisfaction levels and respond to guest feedback to enhance service and address concerns.
• Train and empower the team to provide personalized service that meets and exceeds guest expectations.
• Implement quality assurance measures and gather feedback to continuously improve guest experiences.
• Train and develop a skilled F&B team, promoting a culture of collaboration, growth, and accountability.
• Conduct regular performance reviews, providing constructive feedback and identifying opportunities for development.
• Foster a positive work environment that encourages creativity, professionalism, and a commitment to high standards.
• Ensure adherence to all health, safety, and hygiene regulations, maintaining high standards across F&B operations.
• Collaborate with the Sales and Marketing team to promote F&B services, special events, and seasonal offerings.
• Support the planning and execution of special promotions, events, and banquets to enhance guest engagement and drive revenue.
• Develop and manage the F&B department budget, including cost control, pricing strategies, and revenue enhancement.
  
• Analyze sales and revenue reports, using insights to make informed decisions that drive profitability.
• Control expenses related to PTEB, inventory, and supplies, maximizing efficiency while maintaining quality. 
• Contribute to annual business planning, monthly forecasting, and yield management to drive revenue and maximize operational efficiency.
  
• Act as the key contact for F&B operations in the absence of the F&B Director, ensuring smooth, uninterrupted services.
• Undertake other assignments and projects as directed by the General Manager to support the hotels operational goals and strategic initiatives.