Corporate - Asst. Front Office Manager - Bali or Yogyakarta

Job Description:

1. Pre-Opening: Support Front Office and Reservations setup before hotel openings.
2. Task Delegation: Assign responsibilities and ensure resources meet standards.
3. Property Support: Assist with Front Office operations at existing properties.
4. Standards Compliance: Enforce service standards and policies across properties.
5. Standards Improvement: Recommend updates to Front Office procedures.
6. New Hotel Setup: Organize teams for new hotel launches.
7. System Evaluation: Review and advise on Front Office systems and processes.
8. Monthly Reporting: Develop and review a Front Office performance report.
9. Quality Control: Guide FOMs in maintaining service quality.
10. FOM Recruitment: Support the hiring of Front Office Managers.
11. Training: Assist with Front Office and Reservations staff training.
12. New Openings: Provide hands-on support for new hotels.
13. Temporary Coverage: Step in for vacant FOM positions as needed.
14. Brand Familiarity: Master brand standards across all properties.

Job Requirements:

a. Competencies Skills:

1. Min. Bachelors Degree
2. English Communication Skills

b. Qualifications:

1. Develop strategies to enhance operations.
2. Budgeting & Financial Planning
3. Advanced Front Office & Hotel Operations
4. Organizational Development & Brand Advocacy
5. Coaching, Counseling & Performance Management
6. HR, Finance & Technology Knowledge