Customer Service Consultant

We are looking for an energetic, well-spoken customer service consultant to join our team and answer questions and requests from our customers.

Responsibilities:

• Listening to customer concerns and providing information, answers, or responses.
• Taking orders and processing billings and payments.
• Obtaining and correctly recording customer information.
• Reviewing and making changes to customer accounts.
• Handling customer complaints and processing returns effectively.
• Keeping records of customer interactions.
• Ensuring customer satisfaction or referring customers to supervisors.