Retail Director

Retail Director Luxury Retail

Are you ready to lead and shape the future of luxury retail? We are looking for a Retail Director to drive the strategic vision and performance of our client retail division across SEA. Join a globally renowned luxury brand that blends heritage with innovation, setting new benchmarks in craftsmanship and client excellence.

About the Role:

As the Retail Director, you will be responsible for overseeing the full retail strategy and operations, ensuring exceptional customer experience, optimizing sales performance, and strengthening client relationships. You will play a pivotal role in developing and executing strategies to achieve commercial objectives while maintaining the brand's prestigious image.

Key Responsibilities:

• Lead and drive retail performance, including sales productivity, stock management, client engagement, customer service, and staff training.
• Develop and implement strategic business plans for short-, mid-, and long-term growth.
• Provide market insights, analyze business trends, and propose innovative strategies.
• Collaborate with the Brand team to optimize brand positioning, assortment, and retail presence.
• Ensure an outstanding brand image across all retail points of sale, including store location and design.
• Spearhead sales strategies to maximize sell-in, sell-out, and overall revenue.
• Build and maintain strong relationships with landlords and key stakeholders in retail real estate.
• Oversee the CRM strategy to elevate the client experience and cultivate a high-value clientele.
• Define recruitment and retention strategies for VVIP clients and enhance customer loyalty.
• Lead market research initiatives to understand trends, consumer behavior, and competitive landscapes.
• Identify and capitalize on growth opportunities in existing and new markets.
• Provide leadership, mentorship, and performance management to the retail team.

What Were Looking For:

• Bachelors degree in Business Administration, Retail Management, or a related field.
• Minimum 10 years of experience in luxury retail or related industries.
• Proven track record in driving sales growth and managing high-performance retail teams.
• Deep understanding of the Southeast Asian luxury retail market and consumer behavior.
• Strong business acumen with exceptional strategic planning and execution skills.
• Excellent communication and negotiation skills to influence internal and external stakeholders.
• Analytical mindset with a strong focus on achieving results and operational excellence.
• Ability to lead and inspire teams to deliver an exceptional retail experience.

Why Join?

• Work with a globally prestigious luxury brand with a rich heritage and strong market presence.
• Lead an ambitious team and make a significant impact on the brands retail growth.
• Be part of an organization that values excellence, innovation, and client-centric strategies.
• Competitive remuneration package and career growth opportunities.

If you are passionate about luxury retail and have the expertise to drive business success, we invite you to be part of our dynamic team. Apply now to embark on a career that blends tradition, innovation, and unparalleled excellence in the luxury industry.