Sales Manager, Key Accounts

We are seeking a Sales Manager to manage high-volume digital distribution partners, including Online Travel Agencies (OTAs) and metasearch platforms.

KEY ACCOUNTABILITIES: 

• Own and grow end-to-end commercial relationships with OTA and metasearch partners across the region to maximize visibility, conversion, and absolute sales volume.
• Negotiate commercial terms, override agreements, co-op marketing investments, and distribution visibility placements with key accounts.
• Identify and integrate new distribution channels.
• Monitor channel performance metrics daily (e.g., traffic acquisition, booking conversion, load factor contributions) and implement corrective tactical actions.
• Partner with distribution, IT, and commercial teams to troubleshoot connectivity, mapping, or content display issues on partner platforms.
• Collaborate with marketing, communications, and other teams to leverage partner ecosystems.
• Coordinate initiatives with local sales teams to provide product training and support where necessary.
• Other responsibilities related to the role.

• Minimum 4–6 years of key account management experience, ideally focusing on OTAs (e.g., Expedia, Booking.com), bedbanks, and major metasearch channels within the airline or travel tech industry.
• Track record of scaling indirect channel sales volume and managing complex commercial contracts.
• Familiarity with global distribution systems (GDS), API/connectivity integrations, and digital travel merchandising.
• Expertise in contract negotiation and high-stakes B2B account management.
• Strong analytical capability to interpret digital channel metrics, search trends, and pricing competitiveness.
• Familiarity with airline/travel technology frameworks (API connectivity, NDC, GDS) a plus.
• Proactive problem-solving and cross-functional collaboration skills.
• Data-driven mindset to evaluate product performance and market fit.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Fluency in Spanish and English.