Maintenance TRAX Administrator

Responsible for supervising, managing and optimizing the use of ARAJET S.A.'s maintenance information software, ensuring that it effectively supports maintenance operations and the continued airworthiness of the fleet.

KEY ACCOUNTABILITIES:

• Own configuration of TRAX system modules (e.g., Planning, Production, Materials, Engineering, Technical Records, QA) to match approved maintenance programs and internal procedures.
• Maintain master data (aircraft/fleet, AMP tasks, MPD/ALS/AD/SB libraries, IPC, tooling, skills, MEL/CDL references) with version control and effective dates.
• Manage user access, roles, permissions, and segregation of duties; review access quarterly policies.
• Coordinate and validate TRAX system patches/upgrades in test, lead UAT, track defects, and manage change logs; ensure zero unplanned downtime in production during changes.
• Ensure TRAX configuration enables full traceability for AD/SB/MRB/ALS compliance, LLP tracking, and back‑to‑birth for serialized components.
• Support internal stakeholders during regulatory audits by extracting from system evidence of records integrity, transactions history, electronic signatures, and configuration control.
• Monitor and report on compliance exceptions of maintenance works; trigger corrective actions with Engineering, Planning and QA.
• Load and maintain AMP revisions; roll-in changes with correct effectivity, intervals, and terminating actions.
• Validate work package creation rules, task sequencing, manpower/skill, and tool requirements to ensure executable work packages.
• Support check planning calendars, capacity models, and deferral rules (MEL/CDL); minimize plan disruptions caused by data issues.
• Ensure accurate bridging/induction for fleet changes, imports/exports, and configuration discontinuities.
• Administer and monitor interfaces with airline or ERP systems.
• Manage interface error queues and reconciliation and resolve within SLA.
• Document integration maps and contingency procedures for interface outages.
• Serve as support for TRAX issues; maintain a knowledge base and SOP´s
• Deliver onboarding and recurrent training of TRAX system for maintenance control, planners, engineers, warehouse, and records teams.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

• Bachelor's degree in aeronautical, aerospace, mechanical, industrial, systems, electrical or related field engineer
• Experience working with cross‑functional teams in Maintenance, Engineering, Supply Chain, IT, and Technical Records.
• Strong standard of written and spoken English and Spanish
• Demonstrated experience with data management, data validation, and system configuration in a controlled environment.
• Familiarity with Regulatory Airworthiness requirements is recommended for this position.
• Ability to work with reporting and analytical tools such as Excel, SQL queries and Power BI or equivalent BI platform is strongly recommended.