About the job Network Operations Support Specialist Tel Aviv
About the Role
We are looking for a skilled Network Specialist with strong hands-on experience in switching, routing, and wireless troubleshooting. The role includes technical support across several sites in Israel, configuration work according to SOPs, and on-call availability when needed.
The position includes a company car.
Key Responsibilities
Configure port-level access and manage firewalls and switches
Configure and troubleshoot Cisco & Aruba routing, switching, and wireless topologies
Configure and troubleshoot APs and Wireless networks
Understand network flows and perform configurations based on SOPs
Document all incidents in the ticketing system and follow through until full resolution
Build and update technical documentation and inventories
Analyze and solve complex network issues
Provide onsite support at multiple locations according to project and incident needs
Participate in on-call shifts outside working hours (outages/issues)
Must-Have Requirements
4+ years of technical support experience in networking
Strong technical orientation
Hands-on experience with Cisco & Aruba routing, switching, and wireless environments
Ability to configure and troubleshoot routing protocols, switching setups, APs, and wireless networks
Clear English communication skills (written and verbal)
Ability to work according to Standard Operating Procedures
Willingness to learn and develop new skills
Team player, reliable, and responsible
Advantages
CCNA-level certifications (routing, switching, wireless, security)
Experience working independently and delivering according to a fixed plan
Experience with Cisco, Aruba, and FortiGate firewalls
Experience with ISP devices
Experience with site mapping and network rack arrangement
Big Advantage
Strong hands-on experience with Cisco, Aruba, FortiGate firewalls
Experience with Windows OS and Linux in IT operations
Filtering Questions
How many years of technical support experience do you have in networking?How many years of experience do you have in configuring and troubleshooting Cisco & Aruba routing and switching?
How many years of experience do you have in configuring and troubleshooting APs and Wireless networks?
How many years of experience do you have working across multiple sites?
How many years of experience do you have with Cisco, Aruba, or FortiGate firewalls (advantage)?
How many years of experience do you have performing on-call support outside working hours (advantage)?
7. What is your salary expectation (gross) for this role?