Delivery Manager

We are a consulting company with a bunch of technology-interested and happy people!

We love technology, we love design and we love quality. Our diversity makes us unique and creates an inclusive and welcoming workplace where each individual is highly valued.

With us, each individual is her/himself and respects others for who they are and we believe that when a fantastic mix of people gather and share their knowledge, experiences and ideas, we can help our customers on a completely different level.

We are looking for you who want to grow with us!

With us, you have great opportunities to take real steps in your career and the opportunity to take great responsibility.

Client Engagement:

• Build and nurture strong client relationships.
• Regularly communicate project updates, performance metrics, and reports.
• Gather and analyze client feedback to improve services.

Project Delivery:

• Oversee the end-to-end delivery of products or services.
• Ensure adherence to timelines, budgets, and quality standards.
• Manage change requests and scope adjustments.

Team Coordination:

• Align internal teams (e.g., development, operations) with client goals.
• Delegate tasks and monitor team performance.
• Resolve any bottlenecks or conflicts affecting delivery.

Financial Management:

• Monitor budgets and resource allocation to maximize profitability.
• Prepare and deliver financial and progress reports to stakeholders.

Contract Management:

• Ensure compliance with Service Level Agreements (SLAs) and contractual terms.
• Negotiate contract renewals, upselling opportunities, or extensions.

Operational Efficiency:

• Optimize workflows and processes to meet client needs effectively.
• Ensure the use of appropriate tools, methodologies, and best practices.

Risk and Issue Management:

• Identify risks in project delivery and implement mitigation strategies.
• Address escalations promptly to maintain client satisfaction.

Performance Metrics and Reporting:

• Track and report KPIs such as delivery timelines, quality, and client satisfaction.
• Provide actionable insights to enhance delivery processes.

Upselling and Business Development:

• Identify opportunities for upselling or cross-selling additional services to the client.
• Collaborate with sales and account management teams to grow the client relationship

Skills Required:

• Strong communication and interpersonal skills.
• Project management expertise.
• Analytical and problem-solving abilities.
• Proficiency in delivery tools.
• Ability to manage multiple priorities and deliver under pressure.
• Deliver high-quality solutions that meet or exceed client expectations.
• Build trust and foster long-term client relationships.
• Drive operational efficiency while maintaining profitability.
• Ensure alignment between client needs and organizational capabilities.
• Experience from international environment.
• Years of Exp: 10 - 15 yrs

Additional information

We are looking for you who:

Start: 2025-01-02
Location: Bangalore

Form of employment: Full-time until further notice, we apply 6 months probationary employment

We interview candidates on an ongoing basis, do not wait to submit your application.