Trade Floor Deskside Support

Job Responsibilities:

• Provide L1 and L2 support on HK trading floor, including desktop troubleshooting, and software installations
• Provide technical support and guidance on trading applications, ensuring optimal performance and seamless integration.
• Supporting traders by troubleshooting Excel spreadsheets and providing expertise in coding languages such as Python and SQL.
• Primary technology contact point for HK Trading floor

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in a similar role within a trading or financial services environment.
• Strong knowledge of trading applications
• Solid understanding of Windows and Linux operating systems, as well as Microsoft Office applications.
• Familiarity with scripting languages such as Python, Bash, or PowerShell.
• Excellent communication skills, both verbal and written
• Strong problem-solving and analytical abilities, with a proactive and solution-oriented mindset.