Training Analyst I - SAP Implementation (RYYWVY5X)

Training Analyst I - SAP Implementation

Location: Juno Beach, FL (Onsite)

Contract Duration: December 8, 2025 - June 5, 2026

Pay Rate: $42.36 - $47.07/hour

Positions Available: 2

Position Overview

Support the design, development, and delivery of comprehensive training programs for SAP implementations impacting back office operations. This role plays a critical part in ensuring employees are equipped with the knowledge and skills needed to successfully adopt new systems and processes.

Key Responsibilities

Training Development & Design

• Support the design, development, and delivery of training materials for SAP items impacting back office users
• Collaborate with Subject Matter Experts (SMEs) to ensure training content is accurate and comprehensive
• Develop multiple training modalities including eLearning modules, videos, simulations, job aids, and instructor-led training materials
• Facilitate instructor-led and virtual-led training sessions for end-users
• Support process documentation to capture workflows and system procedures

Collaboration & Stakeholder Engagement

• Partner with SMEs and business stakeholders to gather requirements and validate training approaches
• Work with internal training team members to ensure consistency and quality
• Standardize new job skills and systems training for Customer Service operations
• Frequent interaction with Information Management teams
• Coach junior analysts as needed

Required Qualifications

• Bachelor's degree in Education, Instructional Design, or related field preferred
• 3-5 years experience in training design and development
• SAP experience strongly preferred
• Customer Service environment experience preferred
• Proficiency with eLearning authoring tools (Articulate, Rise, Canva)
• Strong collaboration and communication skills
• Knowledge of change management principles
• Experience with adult learning principles
• Valid driver's license required

Our client is a leading clean energy company and one of the largest electric utility companies in North America, focusing on renewable energy development and electric utility services.