Payment Systems Engineer/Specialist (IBM FTM)

Payment Systems Engineer/Specialist (IBM FTM) – Contract

Location: Remote (U.S. Based)
Schedule: Full-Time
Duration: 12 Months Contract( Potential Extension)
Experience Level: Senior

Only US Citizens or Green Card Holders.

About the Role

We are seeking a skilled FTM ACH Specialist to support the installation, configuration, deployment, and ongoing support of IBM Financial Transaction Manager (FTM ACH) solutions within a complex enterprise payments environment.

This role involves working on critical payment processing systems, ensuring high availability, performance, and reliability. The ideal candidate will have strong Unix expertise, experience with financial/payment systems, and a passion for automation and problem-solving.

Key Responsibilities

• Support installation, configuration, and testing of IBM FTM ACH applications on Unix/AIX platforms
• Design and maintain deployment packages and installation procedures for consistent, repeatable releases
• Provide Level 3 production support, including troubleshooting, root cause analysis, and permanent fixes
• Develop and execute automated test plans and scripts for system validation
• Write scripts to automate deployments, monitoring, and system integrations
• Collaborate with cross-functional teams to improve deployment standards and documentation
• Create technical documentation including design specs, configuration standards, and user guides
• Act as a technical consultant to internal teams and external vendors
• Participate in 24/7 on-call rotation and provide support during off-hours when required
• Mentor junior team members and contribute to best practices

Required Qualifications

• 3+ years of experience with IBM Financial Transaction Manager (FTM ACH) required.
• Associate's degree from a two-year college or technical school or equivalent combination of education
  and/or work related experience. Bachelor's degree from a four-year college or university preferred.
• Strong experience with Unix/Linux environments (AIX preferred)
• Proven ability to troubleshoot complex production issues and perform root cause analysis
• Experience with scripting for automation (Shell, Python, or similar)
• Strong analytical, problem-solving, and debugging skills
• Excellent communication and documentation abilities
• Ability to work independently and in a team-oriented environment

Preferred Qualifications

• Experience with WebSphere, DB2, IBM MQ
• Familiarity with payment processing systems (ACH, financial transactions, etc.)
• Experience with tools such as ServiceNow, JIRA, SharePoint, Visio
• Background in system deployment, configuration, and automation in distributed environments
• Prior experience supporting mission-critical financial systems
• Experience with retail payments processing software including Financial Transaction Manager, or other payment
  software suites is preferred.

Additional Information

• Must be able to participate in an on-call support rotation
• Occasional evening or weekend work may be required
• Strong organizational and multitasking skills are essential

Eligibility Requirements

• Must be authorized to work in the United States without sponsorship
• Must meet background screening requirements (including employment, education, and other checks as applicable)