About the job Collector
Job Title: Collector
Job Location: Juno Beach, FL
Employment Type: Contract
Duration: 11 months
Overview:
Are you a detail-oriented professional with excellent communication skills? Do you thrive in a fast-paced environment and have a knack for problem-solving? Join our client as a Collections Specialist and play a crucial role in managing overdue accounts and ensuring timely payments. This is an excellent opportunity to work with a dynamic team and contribute to the organization's financial health.
Key Responsibilities:
- Contact customers with overdue accounts via phone, email, or mail to discuss outstanding balances.
- Negotiate payment plans and arrangements with customers based on their financial situations.
- Document all interactions and payment agreements accurately in the company's database.
- Monitor payment statuses and follow up with customers on missed payments.
- Provide exceptional customer service while effectively communicating payment expectations and deadlines.
- Collaborate with other departments, such as billing and sales, to resolve customer inquiries and discrepancies.
- Identify and escalate accounts that require further action, such as legal proceedings or account suspension.
- Stay informed about company policies, procedures, and regulations related to collections practices.
- Meet monthly collection goals and targets set by management.
- Continuously seek opportunities to improve collection processes and procedures.
Necessary Skills and Qualifications:
- High school diploma or equivalent; associate's or bachelor's degree is a plus.
- Previous experience in collections, accounts receivable, or a related field preferred.
- Strong negotiation and communication skills, both written and verbal.
- Excellent interpersonal skills with the ability to build rapport and trust with customers.
- Detail-oriented with strong organizational and time management abilities.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in basic computer skills and experience with CRM software or similar tools.
- Knowledge of relevant laws and regulations governing collections practices is advantageous.
- Ability to handle sensitive information confidentially and ethically.
- Willingness to adapt to changing priorities and embrace new challenges.
About Our Client:
Our client is a leader in the energy sector, committed to providing sustainable and innovative solutions to meet the growing energy demands. With a focus on customer satisfaction and operational excellence, they offer a dynamic work environment that fosters professional growth and development. Join a team that values integrity, collaboration, and continuous improvement.
Perks of Working as a Contractor for AP Recruiters:
- Competitive pay rate
- Professional growth opportunities
- Collaborative and inclusive work environment
- Opportunity to work with a leading company in the energy sector