Senior Marketing & Communications Manager (Marcom)

Industry: Artisan Handicraft Production

Job Summary

The Senior Marketing & Communications Manager brings Artisans Angkors creative vision to life through impactful storytelling, campaigns, and brand experiences for local and global audiences.

Reporting to the Creative & Brand Director, this role ensures all communications reflect the brands artistic integrity, cultural depth, and emotional resonance across digital, retail, and media channels.

Reporting Line

• Reports to: Creative & Brand Director
• Works with: Retail & Sales, Product & Design Studio, Client Experience
• Leads: Digital Content, PR & Media, CRM & Campaigns

Key Responsibilities

• Translate creative direction into cohesive brand communication across all channels.
• Develop and execute marketing campaigns aligned with Artisans Angkors brand pillars.
• Lead digital content and social media strategy, ensuring visual and tonal consistency.
• Collaborate with creative partners to produce authentic, cinematic, and Khmer-inspired content.
• Support collection launches, exhibitions, collaborations, and retail campaigns.
• Manage media relations, PR opportunities, and brand partnerships.
• Oversee CRM and loyalty communications to drive meaningful client engagement.
• Track performance metrics and optimize campaigns based on insights.

Main Requirements

• 6–10 years of experience in marketing, communications, or brand storytelling.
• Experience in luxury, lifestyle, craft, or cultural brands preferred.
• Strong writing, storytelling, and digital communication skills.
• Creative, organized, and solution-oriented with strong project management ability.
• High cultural sensitivity; fluent in English (Khmer and/or French is a plus).