Manager, Client Management

Job summary
Drive assigned Clients business to deliver overall growth

Business metrics
Drive Portfolio/categorys growth/net sales/NoC
Plan short-term to mid-term marketing plan to deliver business objectives
Effectively and efficiently manage marketing budget
General responsibilities

Develop business and marketing plans in coordination with clients needs to achieve overall business objectives
and profitability of both sides
Lead business meeting with clients in ensuring key strategic business agenda discussed and actioned.
Drive the clients portfolio optimization, SKUs rationalization, and category development approach to drive
growth and efficiency
Effectively manage clients A&P to ensure business result delivered as per plan
Effectively work with cross-function Finance, Supply Chain, & Sales to ensure all the business KPIs met
Collect and analyze the market intelligence to ensure the clients business stay competitive changing the gear
where applicable.
Explore any opportunities of new business for existing clients by working with Business Development team;
manage the contract renewal process
Take necessary actions to resolve clients' operational issues/service complaints where it applicable
Others task assigns by manager

Leadership responsibilities

Job Requirements:
Functional skills and knowledge

Demonstrate strong understanding of clients' industry/business/products
Demonstrate strong commercial acumen, client management and communication skills
Strong analytical background and knowledge of statistical analysis methods
Proven project management skills
Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural
interactions
Demonstrate fluency in English, both written and spoken
Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
Education
Bachelors degree in Business Administration, or an equivalent degree

Work experience
Minimum five years experience in a similar role
Minimum three years experience in a managerial capacity