Hotel Supervisor

Title: Hotel Supervisor

Industry: Real Estate

We are seeking an experienced Hotel Supervisor to manage daily hotel operations, ensure smooth department functions, and maintain high service standards. Responsibilities include staff management, training, handling guest complaints, and improving operational procedures. If you're passionate about hospitality and providing exceptional guest experiences, apply now!

Responsibilities:

• Oversee daily hotel operations and staff schedules.
• Train new employees and conduct performance evaluations.
• Handle guest complaints and ensure satisfaction.
• Maintain service standards and assist with policy development.
• Manage inventory, budgets, and expenses.
• Ensure cleanliness, safety, and compliance with regulations.
• Coordinate with departments and vendors.
• Plan events, manage online reviews, and enhance guest loyalty.
• Foster a positive work environment and stay updated on industry trends.

Requirements:

• Bachelors degree in Hospitality Management or related field.
• 2+ years of supervisory experience in hospitality.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of hotel operations and management software.
• Ability to multitask and work under pressure.
• Customer-focused with excellent organizational skills.
• Financial acumen and budget management experience.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in Microsoft Office; multilingual is a plus.