Clinical Care Manager

CLINICAL CARE MANAGER

Role Purpose

The Clinical Care Manager is responsible for providing oversight and leadership to a team of nursing staff working at our facility and will provide support to the Facility Manager in ensuring the delivery of high quality person centred care, exceeding accreditation standards and maintaining continuous improvement activities and managing budgets.

The Clinical Care Manager is responsible for overseeing the incident management process, restrictive practice processes and support timely incident investigation in relation to the Serious Incident Response Scheme (SIRS) to support the Residents living in our specialist dementia facility.

Reports to the Facility Manager, with oversight and leadership provided by the Executive Manager Clinical Governance. The role forms part of the Clinical Governance Leadership Team of employer.

Legislative Knowledge and Understanding

o Fair Work Act 2009

o Aged Care Act 1997

o New Aged Care Act 2025

o Aged Care Quality and Safety Commission Act 2018

o Aged Care Quality Standards o Privacy Act 1998

o Personal Information Protection Act 2004

o Anti-Discrimination Act 1998 

o Workers Rehabilitation and Compensation Act Tasmania 1988

o Workplace Health and Safety Act Regulations 2011

o Poisons Regulations 2018

o Relevant Industrial Awards and Agreements

o National Disability Insurance Scheme Act 2013 

Role Accountabilities Leadership

o Promote values that reflect the spirit and purpose of employer

o Demonstrate emotional maturity, cultural awareness and flexibility when dealing with individuals and situations

o Lead by example, and influence others to create and maintain a supportive organisational culture and community environment

--Attributes that will help you succeed--

ESSENTIAL

Technical Qualifications

• Minimum of five years clinical experience with a focus on the provision of person-centred care and a commitment to the needs of older people.

Knowledge, Skills and Experience

• Advanced knowledge and experience in best practice dementia care, clinical care coordination, including chronic and complex health challenges, clinical care planning and Aged Care Standards.
• Comprehensive understanding of AN-ACC and the ability to manage and coordinate AN-ACC assessments.
• Well-developed communication and interpersonal skills including the capacity to work cooperatively within a team environment, effectively negotiate, resolve conflict and provide advice/guidance to staff.
• Capacity to manage in a pressure environment and ability to exercise sound judgment in complex situations whilst working collaboratively in a multidisciplinary team.
• Demonstrated high-level experience in supervising, coaching and leading a team and implementing continuous improvement programs.
• Demonstrated ability to work autonomously.
• Sound technical skills including and familiarity with the use of clinical systems.
• Ability to participate in an on-call roster.

Licences/Other Requirements

• Provision of a National Police certificate that meets the suitability requirements for unsupervised work in accordance with the Aged Care Act
• Must hold a current drivers license
• Must hold a current Registration to work with vulnerable people
• Must be an Australian Resident or hold an Australian Working VISA

Email: connect@anzhealthcare.au