IT Quality Controller

IT Quality Controller to play a role in ensuring excellence. Collaborate closely with various departments to execute and validate test cases, ensuring deliverables meet stringent quality standards. Attention to detail, analytical skills, and problem-solving aptitude.

Responsibilities:

• Develop and execute comprehensive test plans to achieve project goals.
• Facilitate design, construction and execution of test cases/ test scenarios
• Collaborate with Business Analysts to ensure requirements are testable and well defined
• Implement preventative and corrective measures to meet quality assurance criteria.
• Collect and analyze statistical information related to quality metrics.
• Ensure that user expectations are met during the testing process.
• Create and document policies and procedures for quality assurance.
• Investigate customer and product complaints to drive continuous improvement.
• Maintain adherence to quality and industry regulatory requirements.
  
  

Skills and Abilities Required:

• Familiarity with QA programs and databases
• Advanced MS Office skills
• Reporting software experience
• Excellent verbal and written communication skills
• Strong analytical abilities and attention to detail.

Qualifications:

• Four plus years of testing and quality inspection experience in Telecom Service Provider industry
• Bachelors degree in Information Systems, Computer Science, or related discipline