Telecom Billing Senior Specialist

Job Description:

Manage product catalog

Provide ad-hoc reports

Run and monitor the billing cycles

Run and monitor system jobs including rating, re-rating, online and batch operations, and CDR processing jobs

Review and Resolve tickets within the target SLA

Respond to and resolve system alerts and events

Resolve rating issues on daily basis

Work with other departments to deliver the billing and revenue reporting on timely basis

Monitor the system backup and execute restoration tests

Plan and deploy changes, and execute post-deployment check

Monitor system performance and run periodic health check

Skills:

ITIL Certified

Experience with industry best practices

Experience in CDR reconciliation and bulk processing

Experience in product catalog, billing cycle and revenue reporting

Experience with telecom billing is a must, preferred in Oracle BRM

Experience in incident management, problem management and change management

Team worker; will be required to acquire knowledge transfer from other IT operations team members and act on their behalf

Strong command of windows and LINUX administration

Strong command of SQL

Strong command in shell scripting or development (.net or Java)

Strong communication skills