Medical Receptionist

, Permanent Position: Medical Receptionist Company Overview: Msuez Uk is a leading healthcare provider in Durban, South Africa. We are committed to providing high-quality medical services to our patients and are looking for a dedicated and experienced Medical Receptionist to join our team. Job Summary: As a Medical Receptionist, you will be responsible for creating a positive and welcoming environment for our patients and visitors. You will be the first point of contact for all patients and will play a crucial role in ensuring their overall experience at our facility is exceptional. Key Responsibilities: - Greet and welcome patients and visitors in a friendly and professional manner - Answer phone calls and direct them to the appropriate staff member - Schedule appointments and maintain accurate appointment records - Check-in patients and verify their personal and insurance information - Collect co-payments and process payments - Maintain a clean and organized reception area - Communicate with medical staff to ensure timely patient flow - Handle patient inquiries and provide accurate information about our services - Assist with administrative tasks such as filing, data entry, and record keeping - Follow all privacy and confidentiality regulations - Collaborate with other team members to ensure efficient and effective operations Qualifications: - High school diploma or equivalent - Previous experience as a Medical Receptionist or in a similar role is preferred - Excellent communication and customer service skills - Strong attention to detail and ability to multitask - Proficient in using computer systems and electronic medical records - Knowledge of medical terminology and insurance procedures is a plus - Ability to work in a fast-paced environment and handle stressful situations with patience and professionalism - Flexibility to work evening and weekend shifts if needed Benefits: - Competitive salary - Health insurance - Paid time off - Professional development opportunities - Friendly and supportive work environment If you are a dedicated and organized individual with a passion for providing excellent patient care, we would love to hear from you. Apply now to join our team at Msuez Uk as a Medical Receptionist.