Medical Receptionist

, permanent Position: Medical Receptionist Company Overview: Msuez Uk is a leading healthcare provider in Durban, South Africa. Our state-of-the-art facilities and experienced medical professionals provide high-quality healthcare services to our patients. We are dedicated to improving the health and well-being of our community through compassionate and personalized care. Job Overview: We are seeking a highly organized and friendly Medical Receptionist to join our team. The successful candidate will be the first point of contact for our patients and will play a crucial role in ensuring the smooth and efficient operation of our medical office. Key Responsibilities: - Greet and welcome patients in a warm and professional manner - Schedule appointments and maintain the appointment calendar - Answer phone calls and respond to inquiries in a timely and courteous manner - Collect patient information and update electronic medical records - Verify insurance coverage and process payments - Maintain a clean and organized reception area - Communicate with medical staff and assist with patient flow - Handle confidential and sensitive information with discretion - Perform other administrative duties as assigned Qualifications: - High school diploma or equivalent - Previous experience as a Medical Receptionist or in a similar role is preferred - Excellent communication and interpersonal skills - Proficient in using electronic medical records and scheduling systems - Ability to multitask and prioritize tasks in a fast-paced environment - Attention to detail and accuracy - Knowledge of medical terminology and insurance processes - Compassionate and empathetic attitude towards patients - Ability to maintain confidentiality and professionalism at all times Working Conditions: This is a full-time, permanent position located in Durban, South Africa. The working hours may include evenings and weekends, depending on the needs of the medical office. The Medical Receptionist will be working in a fast-paced and dynamic environment, interacting with patients and medical staff on a daily basis. Benefits: - Competitive salary - Medical, dental, and vision insurance - Paid time off and holidays - Ongoing training and development opportunities - Supportive and collaborative work environment If you are a dedicated and customer service-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity. Join our team at Msuez Uk and make a positive impact on the lives of our patients.