Medical Receptionist

, Permanent Job Title: Medical Receptionist Company: Msuez Uk Location: Cape Town, South Africa Contract Details: Full-time, Permanent Msuez Uk is a leading healthcare provider in Cape Town, South Africa, dedicated to providing high-quality medical services to our patients. We are currently seeking a highly organized and efficient Medical Receptionist to join our team on a full-time, permanent basis. Key Responsibilities: - Greet and welcome patients, visitors, and staff in a friendly and professional manner - Answer phone calls, schedule appointments, and manage the appointment calendar - Collect patient information and update electronic medical records accurately - Verify insurance coverage and process payments for services rendered - Maintain a clean and organized reception area and waiting room - Communicate with doctors, nurses, and other staff to ensure smooth patient flow - Handle patient inquiries, complaints, and requests in a timely and professional manner - Coordinate with other departments to ensure efficient and effective patient care - Adhere to all company policies and procedures, including confidentiality and data protection - Assist with administrative tasks such as filing, data entry, and ordering office supplies - Continuously strive to improve processes and provide excellent customer service to patients. Requirements: - High school diploma or equivalent - Previous experience as a medical receptionist or in a similar role - Knowledge of medical terminology and procedures - Excellent communication and interpersonal skills - Strong organizational and multitasking abilities - Proficient in Microsoft Office and electronic medical records systems - Ability to work in a fast-paced and dynamic environment - Compassionate and empathetic towards patients - Attention to detail and accuracy. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a team player with a passion for healthcare and a strong work ethic, we would love to hear from you. Apply now to join our dedicated team at Msuez Uk!