IT Help desk

Set up hardware and install and configure software and drivers

Maintain and repair technological equipment (e.g. pc / laptops) or peripheral devices

Install well-functioning LAN/WAN and other networks and manage components (servers, IPs, etc.)

Manage security options and software in computers and networks to maintain privacy and protection from attacks

Perform regular upgrades to ensure systems remain updated

Troubleshoot system failures or bugs and provide solutions to restore functionality

Arrange maintenance sessions to discover and mend efficiencies

Providing support in person, over the phone, or via remote access

Running software diagnostic tools and physically inspecting hardware systems.