Training Operations Specilaist

Job responsibilities:

• Assign tasks for seniors and Junior instructors on a daily basis by updating the timesheet.
• Create schedules and open groups on CRM.
• Responsible for part-time and full-time instructors (quality and budget).
• Follow up with the sales manager on the start date of the groups.
• Handling marketing and sales requests by preparing financial and technical proposals.
• Handling B2B deals starting from technical and financial proposal preparation, instructors' assignment, customer feedback, and cash collection.
• Open feedback on CRM, visit groups and receive oral feedback.
• Assigning technical support sessions and workshops to the technical team.
• Update technical material to CRM.
• Review tickets and assign technical tickets and graduation projects for the technical team.
• Confirm with the technical team the continuous development of the department.
• Conduct interviews with instructors to confirm teaching and communication skills.
• Conduct market research.
• Training of newcomers.

Job Requirements:

• Bachelor's degree in any discipline.
• 1 year of experience 
• Excellent written, verbal, and interpersonal communication skills.
• Superb track record in developing and executing successful training programs.
• Critical thinker with innovative problem-solving skills.
• Organizational and time management skills.
• Strategic and creative mindset.
• Meticulous attention to detail.

About the company:

AMIT, Association Of Management and Information Technology, is a rapidly growing company which was established in Egypt in 2011 and specializes in embedded systems, software computer science and IT. Its idea hold the presence of real personnel from the real market fields who expose their work experience in the provided training. https://www.amit-learning.com