Virtual Assistant (Non-Voice)

Job Description

CRM Management
 -Update and maintain client records in the CRM system.
- Track leads, follow-ups, and policies.

Website Support
- Monitor and update insurance policies and content on the company website.
- Assist with online form submissions and customer inquiries via website chat tools.

Social Media Management
- Schedule and post updates on social media platforms.
- Respond to comments, messages, and inquiries promptly.

Calendar Management
- Schedule appointments and meetings for the client.
- Set reminders for important deadlines or follow-ups.

Chat Support
- Handle customer inquiries via chat tools with professionalism and efficiency.
- Escalate complex issues to the appropriate team.

Additional Tasks
- Process insurance claims or policy applications.
- Prepare and send reports or documentation as needed.
- Conduct basic research or gather information for the client.

Requirements

• Coachable
• Proficient in English language (written and verbal)
• Interpersonal and rapport building skills
• Previous VA experience preferred or any BPO campaign experience
• Computer literate
• With or without Experience
• With or without college degree
• have a general idea of how social media sites/apps work

Benefits

• 17,000 Salary package
• Attendance bonus
• Performance bonuses
• Fixed shift and rest days
• Simple tasks with high pay
• Huge bonuses!
• 40,000 Annual Perfect Attendance Bonus
• Weekly and Monthly Incentives
• Fixed Schedule and WEEKENDS ARE ALWAYS OFF
• OFF Days during USA Holidays
• Stress-free easy job that offers work-life balance

IMPORTANT: This is on site work, not remote. If you are unable to work on site at our only location in Clark Pampanga then you will be ineligible for this position.