Inventory Manager

Job Description Inventory Manager

Purpose of Position:

• Manages and controls all aspects of inventory, including stores, replenishment, and personnel, ensuring efficient and effective results.
• Ensures that hotel supplies, food, beverages, consumables, uniforms, chemicals, and equipment are managed efficiently.
• Creates a guest-oriented service culture that enhances guest satisfaction and repeat business, contributing to increased revenue and profitability.

Responsibilities:

• Prepare and manage order requests for hotel stores items, ensuring timely submission to the Logistics Department.
• Cross-check daily department requisitions, ensuring accurate entry into the inventory system (MXP).
• Oversee physical inventory procedures, ensuring accurate stock levels for Food & Beverage (F&B) and hotel supplies.
• Coordinate loading days, arranging adequate staff to assist in receiving and storing goods efficiently.
• Ensure correct Stock Rotation Procedures (FIFO) are implemented and followed.
• Supervise equipment receiving procedures, verifying invoices against actual deliveries.
• Maintain and track hotel supply budgets, updating the Financial Officer and Hotel General Manager on forecasts.
• Monitor slow-moving and non-moving stock, recommending strategies for optimized usage.
• Assist Department Heads in planning future orders, providing budget updates and stock level reports.
• Lead and support a multi-cultural team, maximizing crew satisfaction, productivity, and retention.
• Conduct daily operational meetings ("The Daily Reunion") to provide updates on inventory performance.
• Ensure compliance with Maritime Labor Convention (MLC) regulations, including crew training and performance reviews.
• Wear Personal Protective Equipment (PPE) and follow safety protocols.
• Maintain professional grooming standards as per Vikings Image and Uniform Policies.
• Secure company property, particularly during rough weather conditions, to prevent loss or damage.
• Stay knowledgeable about ports of call, shore excursions, and shipboard activities.
• Support achieving Inventory Department KPIs (quality and financial goals).
• Follow safety and security procedures, participating in fire prevention and evacuation drills.
• Perform additional duties as assigned by supervisors.

Qualification (Your Profile)

• Minimum 2 years of experience as an Inventory Manager or similar role.
• Previous shipboard experience is required.
• Extensive knowledge of hotel food, beverages, consumables, uniforms, chemicals, and equipment.
• Experience in storeroom operations, including cost control, waste management, and stock tracking.
• Fluent in English strong written and verbal communication skills.
• Ability to speak additional languages is an advantage.
• Strong leadership and team-building skills, with experience in multi-cultural team management.
• Hands-on experience with inventory management systems (MXP preferred).
• Strong administrative skills, proficient in PC-based databases, spreadsheets, and word processing.
• Highly organized, detail-oriented, and able to handle high-pressure situations.
• Comprehensive knowledge of Public Health Policies and Safety Regulations.