About the job Bar Utility
POSITION SUMMARY
Supports the bartenders in the day-to-day operation of the public bars and lounges. This position is also charged with ensuring that the bar and lounge areas are clean and orderly. The Utility Bar will stock and re-stock bar/lounge on a constant basis to ensure that the bartenders and bar waiters always have the products the guests require. Assists in the set up and break-down of special events, as needed.
In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.
ESSENTIAL FUNCTIONS
Ensures that the bar/lounge is stocked and re-stocked with clean and sanitized glassware, utensils and all other related supplies. Responsible for maintaining clean and organized bar pantries.
Assist the bartenders behind the bar completing simple order as required.
Responsible for the safe, accurate and temperature-controlled storage of all products, supplies and sundries.
Operates the dishwashers in the assigned work area, and coordinates with the maintenance department if they are not working properly.
Supports staff to maintain the food and service schedule of the assigned bar/lounge.
Assists in the set-up and break-down of special events as instructed by management.
Operate and maintain all equipment in the proper manner and in charge of overall cleanliness of the assigned workstations, according to the areas schedule.
Ensures that all dispensing equipment is stocked, cleaned and prepared to meet the daily demands.
Immediately reports all needed repairs and malfunctions in order to minimize downtime.
Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Must be familiar with the Safety and Environmental Protection Policy and the SMS, and carry out the policies and procedures appropriate for his/her position.
DIMENSIONS
Provides support to the entire bar staff by ensuring that the bar areas and supplies are clean, and is also responsible for stocking and restocking the assigned bar area at all times.
NATURE AND SCOPE
The position will report directly to the Bar Manager, Assistant Bar Manager or Head Bartender. The incumbent ensures that the assigned bar is properly cleaned and fully stocked at all times. Position requires ability to adjust to changing supervisor directions at a moments notice, depending upon the needs of the supervisor or other bar staff.
The incumbent must be able to work in a multi-cultural environment; also, must be able to adjust to changes in schedules, assignments and deadlines.
QUALIFICATIONS
Basic knowledge of food and beverage operations and service is required.
Basic knowledge of public health and sanitation regulations and procedures is required.
Minimum of 6 months of experience as a Bar Back in a luxury, high-volume hotel/resort with multiple food and beverage outlets, or previous shipboard experience in a similar position is required.
Intermediate to Advanced level English verbal and writing skills, including the proper use of English grammar is required.
EDUCATION
High School Diploma or Foreign Equivalent is required.
ATTRIBUTES
Proactive, Team player, Problem solver
Passionate about hospitality and customer service driven
Must have a professional appearance and good hygiene
Respect for all co-workers and guests
Pride in your work by creating positive energy, excitement and fun
Able to work 7 days a week
Demonstrate positive behaviors; smiling, being polite and courteous
Able to develop a camaraderie with team members
Ability to live in close quarters, share limited space with other cabin-mates