About the job Galley Utility
WORKING WITH VIKING
As a Viking Shipboard Team Member, you represent Vikings values and our Service Standard, STAR Service. You are a hospitality professional with a passion for excellence. Viking will empower you with the skills, knowledge, and tools to succeed in your role onboard. At Viking, we are committed to each other and our guests through a shared set of values. We strive to be the best, we always impress our guests, and we care for each other as a family. By working for Viking, you embody our world-class service culture and become a valued part of our Viking family.
PURPOSE OF POSITION
* The Galley Utility cleans and maintains the galley on a daily basis, in accordance with Vikings Standard
* Operating Procedures (SOPs) and the cleaning schedule established by the supervisors onboard.
YOUR RESPONSIBILITIES
* Handle all cleaning materials, chemicals, and machinery necessary for daily operations.
* Demonstrate the ability to work with the cleaning equipment and machinery assigned to the ship.
* Ensure the cleanliness, maintenance, and upkeep of all galley cleaning equipment.
* Only make use of the ships authorized chemicals in accordance with relevant SOPs and as instructed by supervisors.
* Ensure that equipment loss and damage are minimized and report any damages to the Head Cleaner.
* Ensure that all areas of responsibility comply with public health policies and procedures at any given time.
* Participate in the Daily Reunion every day to understand your team's operational needs and to ensure consistent adherence to Viking's STAR Service Standards.
* Ensure you always wear the appropriate and task-specific personal protective equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.
* Uphold impeccable grooming standards at all times by complying with Vikings image and uniform standards.
* Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.
* Demonstrates outstanding flexibility: able to work at different times of the day, under pressure, and reflect a positive can-do attitude and the best image of Viking at all times.
* Have full knowledge about safety & security procedures and operate in line with all public health, environmental, and safety & security policies; participate in all training concerning onboard training, safety & security, fire prevention, and evacuation exercises as required by the company.
* Demonstrate the ability to perform other duties as assigned by the relevant supervisor.
* This document describes the primary activities, duties, and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.
YOUR PROFILE
Experience and/or training in the hospitality field is preferred.
Fluent in English—must have excellent English communication skills to clearly interpret and orate documents.
Flexible, stress-resistant, committed team player, and exceptional work ethic are required.
Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, as well as an eagerness to learn and fully comply with all public health policies, are required.
Must be at least twenty-one (21) years old, able to lift up to 50 lbs. (30 kilos) on a daily basis, and be able to work a minimum of eleven hours per day, seven days a week.
Previous cruise industry experience is an advantage.