About Us

At Alonso & Alonso, we provide personalized attention and services that are tailored to meet the specific needs of each of our clients. We achieve this through client education, consistent updates, thorough assessment of each case, and customized legal strategies based on each client's circumstances.

Job Summary

The Legal Assistant Stateside provides critical administrative and clerical support to attorneys and paralegals in an immigration law practice. This role helps ensure smooth daily operations by managing case files, preparing standard forms, assisting with client communication, and coordinating schedules and deadlines. The Legal Assistant is an integral part of the legal team, contributing to efficient case management and high-quality client service.

Essential Responsibilities and Duties

• Prepare and draft standard immigration forms, client letters, and legal correspondence.
• Organize, maintain, and update client files (physical and electronic).
• Schedule client meetings, attorney calendars, and case deadlines.
• Assist in gathering supporting documentation from clients for case preparation.
• Input and update data in immigration case management software (e.g., Docketwise, LawLogix, INSZoom).
• Draft initial client communications and send reminders under attorney/paralegal supervision.
• Monitor case progress, flag upcoming deadlines, and assist with filings.
• Conduct basic factual research when requested.
• Provide general administrative support to the legal team, including scanning, filing, and correspondence.

Required Qualifications

• Associate degree or equivalent work experience.
• 1+ year of legal or administrative support experience (immigration law preferred).
• Strong organizational and time-management skills with attention to detail.
• Proficiency in Microsoft Office Suite and immigration case management software.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Excellent written and verbal communication skills.
• Bilingual (Spanish/English) highly preferred.

Preferred Qualifications

• Experience in a law firm or legal services environment.
• Knowledge of U.S. immigration procedures and forms.
• Legal Assistant or Legal Secretary Certificate.

Key Competencies

• Strong organizational skills and ability to multitask.
• Client-focused mindset with professionalism and empathy.
• Effective collaboration in a fast-paced legal environment.
• Reliability in meeting deadlines and supporting case success.

Key Performance Indicators

1. Case Management & Documentation

• Accuracy rate of prepared forms, letters, and filings (target: 95%+ error-free).
• Timeliness of preparing and submitting client documentation before deadlines.
• Percentage of client files that are fully organized and up to date.

2. Administrative Efficiency

• Average response time to attorney/paralegal requests.
• Turnaround time for scheduling appointments and updating case management systems.
• Number of cases successfully tracked without missed deadlines.

3. Client Support & Communication

• Response time to client inquiries (within 2448 hours target).
• Client satisfaction scores/feedback regarding communication and professionalism.
• Number of complete document packets received from clients on first request.

4. Team Collaboration & Reliability

• Attendance and punctuality record (target: 95%+).
• Number of cases where assistant proactively identified potential issues and escalated to paralegal/attorney.
• Contribution to team workload balance (e.g., completing assigned tasks on time, supporting colleagues when needed).

5. Compliance & Confidentiality

• Adherence to firms confidentiality and data privacy standards (zero breaches).
• Compliance with USCIS, DOS, and immigration-related filing requirements.

Work Environment

• Hybrid Role based in San Antonio, TX.

• Combination of in-person meetings and remote work. Occasional travel is required for stakeholder engagement, community events, and conferences.

• Collaborative, mission-driven culture with a fast-paced startup dynamic.

Salary and Benefits

• Salary: $18 to $25, DOE

• Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

• Mental health support

• Continuing education allowance

• Home office allowance

Application Process

You may apply to our career page: https://alonsoandalonso.bamboohr.com/careers

Physical Demands:

The employee is regularly required to stand, walk, and use their hands to perform tasks. Some lifting of files (up to 10 pounds) may be necessary.

Equal Opportunity Employment Statement

Alonso & Alonso attorneys at law is an equal opportunity employer and is committed to building a diverse and inclusive organization. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, or any other protected characteristic.