Director of Rooms

As Director of Rooms, we reply on you to:

- Provide strategic direction and leadership across Front Office, Housekeeping, Spa, and Security departments, ensuring alignment with resort standards and objectives

- Master and optimize operational systems across all supervised departments to maximize efficiency and guest satisfaction

- Ensure optimal staffing levels and productivity based on business demands and seasonal fluctuations

- Champion exceptional guest service standards and lead by example in every customer interaction

- Drive revenue growth across all supervised departments through strategic planning and execution

We are looking for someone who:

- Highly skilled in overall Rooms operations

- Equipped with strong business acumen and proven ability to achieve ambitious business targets

- Proactive and detail-oriented, with a passion for delivering exceptional guest experiences

- Excellent at critical thinking and problem-solving, with proven ability to implement effective solutions

- Skilled at fostering collaboration and maintaining productive relationships across departments