Job Openings
Guest Service Supervisor
About the job Guest Service Supervisor
- Oversees room allocation to ensure guest requests are met to achieve optimum revenue.
- Conducts daily briefing to all staff prior start of shift. Makes plan of action of all arrivals and departures.
- Resolves traces for the day.
- Checks all registration of guests to ensure accurate data are gathered. Calls attention of staff for any discrepancy.
- Monitors daily upsell goods and targets.
- Monitors staff performance and gives feedback on a regular basis.