Construction Support Admin

Schedule-Monday-Friday 9am to 3pm w/1 hour lunch

Part-time position, temp to perm

Position Overview

Tiona Homes is seeking an organized and detail-oriented Construction Support Administrator to join our team in Houston. In this role, you will serve as the central operational hub for our office: ensuring permitting packages clear local municipalities efficiently, CAD and warranty data stay organized, and day-to-day office operations run seamlessly.

If you thrive in a fast-paced environment, possess sharp organizational skills, and love keeping construction projects moving forward behind the scenes, we want to talk to you!

Key Responsibilities

Permitting & Plan Distribution

• Prepare, submit, and track permit applications with the City of Houston, Harris County, and surrounding municipalities/MUDs.

• Monitor permit approval status and proactively resolve municipal comments or documentation delays.

• Receive, archive, and distribute approved plan sets, revisions, and site documentation to field superintendents and trade partners.

Systems & Departmental Support

• Assist with basic data entry, file organization, revision logging, and document archiving.

• Support customer service requests, tracking work order statuses, and scheduling trade repairs.

• Maintain central digital databases and document control systems to ensure project records are complete and up to date.

HQ Operations & Business Coordination

• Manage general office inventory, order supplies, receive mail/packages, and maintain a clean, organized office environment.

• Serve as the main point of contact for office incoming phone calls and guest walk-ins.

• Coordinate property listings (MLS updates, flyer creation, inventory home status tracking) with our sales and marketing teams.

• Collect, track, and follow up on subcontractor documentation (W-9s, Certificates of Insurance/COIs, lien waivers) and assist accounts payable with invoice verification.

Qualifications & Requirements

• Experience: 2+ years of administrative or operational support experience, preferably within homebuilding, residential construction, or real estate.

• Permitting Knowledge: Familiarity with Houston/Harris County permitting processes and online portals (e.g., City of Houston Permitting Center) is a major plus.

• Tech Skills: Proficient in Microsoft Office (Excel, Word, Outlook); familiarity with builder management software (e.g., Buildertrend, CoConstruct, JobTread, or similar CRM) and MLS is preferred.

• Communication: Excellent written and verbal communication skills; bilingual proficiency (English/Spanish) is highly desirable in the Houston market.

• Key Traits: High attention to detail, proactive problem-solver, and the ability to multitask in a fast-moving environment.