Front Desk/Clerical

Work Schedule Monday – Friday: 8:00 AM – 5:30 PM Occasional Saturdays: 9:00 AM – 1:00 PM (rotational, if applicable) 40 hours per week Full-time, in-person position Y

Key Responsibilities

• Greet and check in clients in a warm and professional manner
• Answer and direct incoming phone calls
• Schedule, confirm, and manage appointments
• Maintain client records and update information accurately
• Process payments and handle basic billing inquiries
• Respond to emails and general inquiries promptly
• Maintain a clean, organized, and professional front office area
• Assist with filing, scanning, and other administrative tasks
• Support staff with day-to-day office operations
• Ensure confidentiality of client information

Qualifications

• High school diploma or equivalent required
• Previous front desk, receptionist, or customer service experience preferred
• Strong communication and interpersonal skills
• Proficient in Microsoft Office and basic computer systems
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude
• Strong organizational and time management skills

Preferred Skills

• Experience with scheduling software
• Bilingual (English/Spanish) is a plus
• Experience in a healthcare, wellness, or professional office setting

Work Environment

• In-person position
• Professional office setting
• May require occasional evenings or Saturdays