(onsite assignment, graveyard shift)

Qualifications
Preferably with at least 6 months of CSR (Healthcare Account-Insurance) experience
Excellent verbal and written English Communication Skills
Average Typing Speed of 45-50 WPM
Excellent and able to Multi-task on the following: Answering email inquiries, Able to do Inbound Calls, Able to do Outbound Calls for Callbacks
Fast learner & highly trainable with good analytical skills
Team player and able to work with less supervision
Knowledge using Microsoft Excel Files
Good problem solver & has a Positive attitude
Must be willing to work graveyard shifts, weekends, and holidays
Well-organized, Responsible, and Initiative
Independent with positive work ethic and passion to succeed
Willing to start immediately

Key Responsibilities
Manage incoming calls from policyholders regarding insurance claims, coverage, and benefits.
Respond promptly to emails and inquiries through various communication channels, including chat, social media, and email.
Collaborate with healthcare providers, insurance carriers, and other stakeholders to resolve complex claims and issues.
Provide accurate and up-to-date information about insurance policies, benefits, and coverage to policyholders.
Maintain a high level of customer satisfaction by resolving issues quickly and effectively.
Ensure compliance with regulatory requirements and company policies related to insurance support services.
Collaborate with other departments, such as claims processing and underwriting, to provide a seamless customer experience

Why apply with us?
Competitive salary and may be determined and is negotiable based on your qualifications
Equipped with the latest technologies
Monthly Incentive Rewards on successful orders and Attendance Productivity
Offers Full-time employment and Career Growth
Easily accessible from almost any part of the Metro Cebu area.
One (1) Day Application Process Only
Service Incentive Leaves Upon Regularization
Attendance Productivity Incentives
Additional Hazard Pay within Qualifying Hours
Stable Job with Salary Appraisals
Holiday and Night Differential Premium Pay Rates
Job Promotion is highly possible... if YOU have the drive.
HMO/Health Insurance
Work-Life Balance
Free Pre-hiring Medical Laboratories