Description of the position: Human Resources Manager

Department: Human Resources

Superior: Head of HR/SG&A

Interactions: : Cebu Leadership Team, Global HR, POD, Compliance, SG&A, Employees

GOALS OF THE POSITION:

Ensure seamless implementation of HR policies, programs, and initiatives for front-line

employees to support organizational objectives and drive employee engagement.

Partner with front-line leaders to resolve employee concerns, foster a culture of

collaboration, and enhance team productivity. Provide strategic guidance and

operational support to meet workforce requirements and enable high-performance

front-line teams.

MAIN RESPONSIBILITIES:

1. HR Operations & Compliance:

Oversee and manage day-to-day HR operations for front-line employees,

ensuring compliance with company policies, local labor laws, and industry

standards.

Collaborate with line managers to address and resolve employee concerns,

grievances, and disciplinary actions in a timely and consistent manner.

Maintain accurate employee records and HR data, ensuring confidentiality and

data integrity.

2. Talent Management & Workforce Planning:

Support recruitment efforts for front-line positions by collaborating with hiring

managers to identify staffing needs and ensure timely onboarding of new hires.

Partner with line managers to identify training and development opportunities

for employees to enhance performance and career growth.

Monitor workforce metrics (e.g., turnover, absenteeism) and recommend action

plans to address challenges.

3. Employee Engagement & Retention:

Foster a positive work environment by promoting employee engagement

initiatives tailored to front-line teams.

4. Performance Management:

Support front-line managers in implementing the performance appraisal process,

ensuring timely and constructive feedback is delivered.

Provide coaching and guidance to leaders and employees to address performance gaps

and develop improvement plans.

5. Change Management:

Support the implementation of HR systems, tools, and initiatives that enhance front-line

operations.

6. Leadership Support:

Serve as a trusted advisor to front-line managers, providing HR expertise and guidance

on employee relations, team dynamics, and best practices.

Lead or participate in cross-functional projects that impact front-line teams, ensuring

HRs perspective is represented.

Others:

Accepts other responsibilities as maybe assigned by superior according to the

need of the Company.

Creates and preserves the most favorable Company image by conducting all

functions in the most ethical and fair manner.

Administers all assigned functions consistent with and in support to the goal of

the company.

• A degree in HR, Learning and Development, Psychology or similar
• At least 5 years experience in HR Management, preferably supporting front line or operational teams
• Proven track record in managing employee relations, workforce planning and HR program implementation
• Strong knowledge of labor laws and HR compliance requirements.
• Excellent interpersonal, communication, and problem-solving skills. 
• Ability to build trust and maintain strong relationships with employees and leaders.
• Proficient in HR systems and tools (e.g., HRIS, applicant tracking systems).