About the job Salesforce Administrator & Developer
Role Overview
HR for Health is a fast-growing SaaS company serving healthcare practices across the U.S. Salesforce is the backbone of our Sales, Operations, and Finance workflows. We are seeking a skilled Salesforce Administrator & Developer to take full ownership of our Salesforce environment; ensuring it runs smoothly day-to-day, while also building, debugging, and enhancing it through Apex development and integrations.
This is a hybrid role combining the responsibilities of a Salesforce Administrator and a Salesforce Developer. You will handle system maintenance, user support, and data quality while also writing Apex code, building advanced Flows, and debugging API integrations with third-party systems. This role replaces outsourced admin and dev support, consolidating responsibilities into one dedicated full-time resource.
Key Responsibilities
Administration & Maintenance
- Monitor system health and troubleshoot automation errors (Flows, Validation Rules, Apex jobs, DLRS failures).
- Manage user support (resolving MFA/login issues, password resets, record access problems).
- Perform data quality checks (deduplication, invalid field values, sync issues with HubSpot, Stripe, etc.).
- Maintain and update reports & dashboards (both Salesforce native and CRMA).
- Conduct regular security/compliance checks (permission sets, FLS, MFA, audit trails).
- Clean up unused fields, reports, dashboards, and optimize storage usage.
- Stay current with Salesforce release notes; test and deploy new features from Sandbox to Production.
Development & Integrations
- Write and maintain Apex classes, triggers, and test coverage.
- Enhance and refactor Flows and other declarative automations for performance and scalability.
- Debug and maintain API integrations with third-party systems (Stripe, HubSpot, Groove, Dialpad, RevHero, Doc Gen tools).
- Implement logic changes, field swaps, formula updates, and flow optimizations as business needs evolve.
- Partner with stakeholders to scope, develop, test, and roll out new features.
Strategic & Cross-Functional Support
- Serve as the go-to expert for Salesforce capability questions (Can Salesforce do this?).
- Document changes and maintain admin/developer guides for sustainability.
- Provide occasional training and enablement support for Sales, CS, and Finance teams.
- Partner with Sales Admin to improve adoption, enforce data quality, and ensure accurate reporting.
Qualifications
- 4-6 years of combined Salesforce Administration and Development experience.
- Required Certifications: Salesforce Administrator and Platform Developer I.
- Preferred Certifications: Advanced Administrator, Platform App Builder, Platform Developer II.
- Bonus / Highly Competitive: Integration Architect, Data Architect, or Application Architect; CRM Analytics (CRMA) Consultant.
- Proven ability to design, develop, test, and deploy Apex classes, triggers, and test coverage.
- Strong experience with declarative automation (Flows, validation rules, object model design).
- Hands-on experience debugging and maintaining external APIs and connected apps (e.g., Stripe, HubSpot, telephony tools).
- Solid understanding of Salesforce security (profiles, permission sets, FLS, role hierarchy).
- Proficiency with tools like Data Loader, Workbench, and VS Code/SFDX.
- Excellent problem-solving skills and ability to communicate effectively across teams.