A Laundry Manager is responsible for running the business, day to day operations and also to deliver an excellent client’s experience within the industry.

-          Planning, organizing with Laundry Project in Selection of new equipment’s, project report of laundry, supervise erection, installation and commissioning of Laundry machines.

-          Aim long-term account strategy that maximized profits and assisted in cultivating long-term relationships with the appropriate decision makers.

-          Developing and putting into operation the system and technical advancement in the field of Laundry operations. 

-          Oversee laundry facility to ensure smooth operations and clean laundry.

-          Monitor supplies and inventory; Maintain productivity and safety.

-          Responsible for promoting and selling the services within all the regions.

-          Preparing Annual Laundry Budget.

-          Develop new methods for increasing laundry efficiency.

-          Record and monitor laundry cost.

-          Direct all Laundry staff & Schedules.

-          Ensured that company brand standards of quality and cleanliness are maintained at all time.

-          Ability to direct and manage a comprehensive sales & marketing strategy for the business.

-          Build and maintain strong customer relationships with targeted clients.

-          Meet or exceed new and retention sales volume goals.

-          Uncover and understand customer needs and set expectations correctly.

-          Follow, track and understand national and local economic trends and developments that impact the local.

Education & Qualification

-          Bachelor’s degree in Business Administration, Hospitality, Tourism management or related qualifications.

-          At least 10 years in the relevant field of laundry business.

-          Previous experience as laundry manager in pre-opening hotel is essential.

-          Awareness of all laundry machines, industry updates, technical and operational duties.

Skills Requirements

-          Advanced Managerial Skills

-          Excellent communication and organizational skills.

-          Strong customer service skills

-          Strong interpersonal and problem solving abilities.

-          Advanced Sales, marketing and Strategic Prospecting Skills

-          Conflict Management & Problem Solving skills

-          Follow-up / Multitasking’s & Reporting skills

-          Time Management & Self Discipline Skills