Content Reviewer - Vietnamese

Job Descriptions:

• Working towards creating a positive environment and improve user experience online.
• Managing and safeguarding content effectively on digital platforms.
• Responding to user inquiries with high quality, speed, empathy, and accuracy.
• Understanding and remaining up-to-date with client policies and guidelines.
• Resolving inquires according to defined policies and procedures.
• Fulfilling base productivity and quality requirements.

 Job Requirements:

• Experience in call centers are encouraged to apply.
• Ability to work on holidays and weekends, including rotational shifts as scheduled. 5  days work, 2 days off.
• Able to speak and read Vietnamese and English (native speakers are highly preferred).
• Passion for ensuring a world class user support experience.
• Quick learner and adaptable to learn new processes, concepts and skills.