Job Openings
Process Excellence
About the job Process Excellence
- Provide mentoring and employee development guidance to staff with constructive feedback on projects, goals and accomplishments.
- Identify opportunity areas where process management and reengineering can significantly impact efficiency, quality, profitability, and customer satisfaction.
- Solicit, collect and prioritize business process improvement candidate projects
- Assess current processes, identify defects, areas of improvement, and “to-be” process design, assist in transition planning
- Develop appropriate metrics, including key performance indicators (KPIs), critical success factors (CSFs), performance measures and process controls
- Gather, mine and analyze data to drive business process improvements using Six Sigma, Lean quality or like process improvement programs
- Lead process owners, stakeholders and subject matter experts through the improvement process and manage expectations.
- Assess organizational change readiness, perform needs