Hiring For 12th Pass Freshers - Airline Customer Service Representative

Job Description: Airstriprealtech is currently seeking enthusiastic and customer-oriented individuals to join our team as Airline Customer Service Representatives. As a Customer Service Representative, you will be responsible for providing exceptional service to airline customers, assisting them with their travel needs and ensuring a positive experience. This is a great opportunity for 12th pass freshers to start their career in the airline industry. Responsibilities: - Greet and assist customers in a friendly and professional manner - Answer incoming calls and respond to customer inquiries and concerns - Provide accurate information regarding flight schedules, fares, and policies - Process ticket reservations and changes - Handle and resolve customer complaints and issues - Ensure all customer interactions are in compliance with company policies and procedures - Maintain a positive and professional attitude while handling stressful situations - Collaborate with other team members to ensure a smooth and efficient customer service experience - Keep updated on airline industry trends and changes in policies and procedures Requirements: - Minimum 12th pass or equivalent education - Excellent communication and customer service skills - Ability to handle multiple tasks and prioritize effectively - Proficient in computer and internet usage - Willingness to work in a fast-paced and dynamic environment - Flexibility to work in shifts, including evenings, weekends, and holidays - Previous customer service experience is a plus, but not required Contract Details: This is a full-time position based in Chandigarh, Punjab, India. The contract will be for an initial period of 1 year, with the possibility of extension based on performance. We offer a competitive salary and benefits package, as well as opportunities for growth and development within the company. If you have a passion for customer service and are looking for an exciting opportunity to start your career in the airline industry, we encourage you to apply for this position. Join our team at Airstriprealtech and be a part of a company that values its employees and provides exceptional service to its customers.