Senior Relationship Manager, Private Banking

Position Purpose

• Identify, originate, develop and maintain Wealth Management client relationships for clients on an advisory basis
• Manage existing and new client relationships in a thoroughly professional manner with the full support management and in line with the professional ethics and guidelines established by the bank

Key Responsibilities

• Meet annual goals / budgets set by manager for self
• Develop existing and new relationships
• Adhere to client coverage framework to involve line management in regular client engagement
• Execute pricing discipline as per minimum pricing guidelines
• Market a full range of Wealth Management products and services in a diversified manner to existing and new clients
• Maintain communications with clients to assess their needs and risk profile, advise on appropriate investment mix
• Cultivate and manage relationships with other areas to ensure to promote cross selling
• Ensure product documentation including credit facilities is at all times correct and appropriate
• Maintain good level of knowledge of the Banks systems and regulatory environment

Financial Security

Ensure compliance with Bank's policies/procedures and regulatory requirements, in particular with regards to the KYC responsibilities and duties, as per relevant policies and procedures, and the summary of responsibilities list below:

Summary of Responsibilities pertaining to

• Know Your Customer and AML/Sanctions Policies
• must initiate the KYC on boarding process and is responsible to collect the KYC data (with support of the appropriate teams in charge of due diligence)
• is primarily responsible for ensuring that customer due diligence has been completed to a satisfactory standard, and is kept up-to-date;
• makes an assessment whether starting a new relationship or maintaining an existing relationship with a customer is appropriate, in respect of the reputation and the money laundering/terrorist financing/sanctions risks, irrespective of the possible type of business the customer is currently doing or intends to do with the bank. This assessment must be formalized in writing in the KYC package (qualitative SBO opinion describing the risks and their mitigants is mandatory in all cases);
• uses the KYC scoring grid and his/her judgment to determine the sensitivity, assisted by the teams in charge of due diligence. He/she provides the teams in charge of due diligence with the knowledge/details they need when contacts with customers is required;
• submits the customers KYC file to the CAC (Customer Acceptance Committee), as may be required, and provides the CAC with all information and documentation it may require;
• contributes to assess the relevance and appropriateness of offering and/or maintaining certain products and services of the Bank in view of the risk profile of the customer;
• contributes to the detection of any unusual and/or suspicious transactions by his/her customer with due reporting to a Compliance Officer;
• and employs his/her best efforts to maintain a thorough knowledge of his/her customer from available documentary sources and regular direct contacts with them;
• finally, he/she must keep the KYC up-to date in accordance with the Banks standards. In particular, he/she must trigger an ad-hoc review as soon as necessary, notably in case of becoming aware of any material adverse information in connection with any of their customers in the field of AML-CTF, in accordance with the relevant KYC policies and procedures.

Control Aspect

• Direct contribution to the operational permanent control framework
• Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities, such as Control Plan
• Comply with regulatory requirements and internal guidelines
• Responsible for ensuring team members comply with regulatory requirements and internal guidelines
• Responsible for reporting all incidents according to the Incident Management System

Essential Technical Knowledge/Skills

• Previous private banking experience is a must
• Client-focused with excellent interpersonal and communication skills
• Ability to discuss and have the knowledge of the full range of PBA products
• Ability to expand client network
• Familiar with procedures and documentation requirements
• A team player with good initiative and team spirit
• Good PC and English writing skills

Qualifications and Experience :

• University degree
• At least 7 years private banking experience including credit and marketing
• Must fulfil the fit and proper criteria for SFC & HKMA

Competencies :

• Familiar with activities in worlds bourses (foreign exchange market activities, stock exchange market activities

What you're now to do:

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