AVP - Information Technology

Job Summary:

Our Client, a well-established Foreign Bank in Malaysia is seeking a person skilled and experienced in Information Technology (IT) operations & support to join their dynamic IT division. The successful candidate will be responsible for providing operations support and maintenance of IT systems for the bank.

Key Responsibilities:

• Provide technical support for business users on infrastructure and applications (workstations & laptops).
• Manage and support overall IT infrastructure, applications, and daily operations.
• Support and maintain IT equipment in server rooms, IT facilities rooms, and business users devices.
• Support, maintain, and execute projects related to BNMs systems and applications.
• Assist in disaster recovery tests, including systems and workstations at recovery sites.
• Ensure IT documentation is updated regularly.
• Support ad-hoc projects in compliance with IT standards and policies.
• Conduct daily/weekly system health checks to ensure high availability.
• Collaborate with regional teams for new projects, upgrades, and troubleshooting.
• Participate in on-call rotations for security patching, incidents, maintenance, and system cutovers.

Qualifications & Skills:

• Tertiary education in a related field.
• At least 5 years and above of experience in IT, supporting banking applications and IT infrastructure support, including projects and business continuity/disaster recovery exercise.
• Team player and able to work well in a diverse environment.