Jira & Confluence Administrator

Job Responsibilities:

JIRA Administration

• Configure and maintain JIRA projects, boards, workflows, permissions, and schemes.
• Create and manage custom fields, screens, and automation rules aligned with business needs.

Confluence Administration

• Set up and manage Confluence spaces, templates, and permissions.
  
• Ensure seamless integration between JIRA and Confluence to support effective collaboration.
  

Reporting & Analytics

• Build and generate customized JIRA dashboards and reports.
  
• Develop Confluence-based reporting pages for project and governance visibility.
  
• Recommend improvements to optimize tool usage and reporting workflows.
  

Documentation & Training

• Create clear, user-friendly documentation, templates, and training materials.
  
• Conduct workshops, onboarding sessions, and training for JIRA and Confluence users.
  

Continuous Improvement

• Stay updated on the latest Atlassian product features and apply relevant updates.
• Identify opportunities for automation and workflow optimization.
  
• Provide guidance on best practices for maximizing tool efficiency.
  

Job Requirements:

• Minimum 3~5 years of hands-on experience with JIRA and Confluence administration.
  
• Strong understanding of JIRA workflows, schemes, boards, and automation features.
  
• Expertise in managing and structuring Confluence spaces and documentation.
  
• Experience working with JIRA Cloud environments.
  
• Strong ability to create clear, concise, and user-friendly documentation.
  
• Excellent communication and stakeholder management skills.
  
  

Nice-to-Have

• Atlassian certifications (ACP-600, ACP-120, ACP-400).
  
• Familiarity with Agile methodologies (Scrum, Kanban) and ITIL processes.