Retail Director, SEA (Sports Fashion)

Overview:
Responsible for the growth of each region retail sales and lead each Head of Retail Operations across Southeast Asia on the strategies and execution.

Strategic Objectives:

Responsible for developing and leading the Retail strategy within the designated market. Achieve profitable and sustainable growth and drive strategies through all the JDs stores. Ensures division sales, profitability, margin, and operational objectives are met through an executed strategic business plan.

Key Roles and Responsibilities:

• Design and implement the strategy for the Retail business throughout Southeast Asia to grow the business and achieve a competitive advantage in the market.
• Maintain a collaborative approach and consistently communicate vertically and cross-functionally to ensure alignment of internal priorities and resources are allocated appropriately to achieve desired results.
• Directs and continuously improves Retail store operations to meet market and global objectives for operational excellence.
• Develops and implements in-store programs designed around industry best practices to increase efficiency in operational and Brand excellence.
• Drive market strategy for retail expansion to fulfill brand and commercial objectives.
• Own internal procedures within JD Southeast Asia to ensure full compliance with internal audits and published guidelines/procedures.
• Create and drive a high-performance service culture by setting clear expectations, and targets, analyzing stores' performance, holding leadership teams accountable, and giving appropriate and prompt feedback. Lead by example staff progression and development; Performance management, coaching, career planning, career experiences and participation in relevant retail development programs.
• Actively lead and participate in talent management processes through mentorship by providing opportunities for the retail team to reach their full potential.
• Ensure the in-store training and development program is executed to strive for constant improvement in-store personal capability.

Knowledge, Skills And Abilities:

• Ability to think strategically, define business opportunities and problems, understand complex business challenges and formulate effective solutions to improve results.
• Demonstrated experience in developing and completing successful financial and business plans for achieving sales, service, and contribution goals in large Retail organizations.
• Strong leadership and coaching skills, and the ability to capitalize on and apply these skills, resulting in the growth and development of managers and employees in the organization.
• Possesses strong interpersonal skills and is able to achieve desired results in a fast-paced, highly competitive, multi-tasking environment.
• Extremely strong in the areas of merchandising and store operations, preferably industry knowledge within footwear & apparel.
• Ability to conduct and analyze research related to consumers, industries, markets, customers and competitors.
• Possess strong organizational, problem solving, negotiation and resolution skills.
• Experience setting a shared vision and direction and building the excitement and enthusiasm needed to engage a wide variety of stakeholders.
• Experience building organizations with strong teams and truly committed staff evidenced by employee retention and engagement.

Pre-requisite Knowledge / Skills:

• Bachelor's degree with ten or more years retail management experience with progressively increasing scope and responsibility (a combination of education and experience may be substituted in lieu of a degree).
• 10+ years managing and leading teams.
• Minimum 7 years experience successfully leading, managing and developing multi store, multi-channel retail teams.
• Good command of English and fluent local language.
• Proficiency in Ms Outlook