Channel Partnership Manager

About the Company:

Our Client, is a Malaysian-based fintech company that provides a payment solution for recurring billing and subscription management. It allows businesses to automate payments, manage subscriptions, and handle direct debit transactions. Our client offers seamless integrations with various payment gateways and enables businesses to collect payments on a recurring basis, improving cash flow and customer experience.

About the Role: 

Our Client is hiring a Channel Partnership Manager in Malaysia to drive merchant acquisition through partnerships for its payment gateway. The role involves managing end-to-end partner relationships, including key platforms, referral partners, and venture capital firms, to generate valuable merchant referrals. 

Responsibilities

• Drive merchant acquisition through partnerships for payment gateway across Malaysia.
• Develop and implement strategic channel partnership plans to engage key platforms, referral partners, and VCs, building a steady pipeline of merchant referrals.
• Collaborate closely with the India & Singapore partnerships team to leverage relationships, streamline efforts, and manage common partners across Malaysia and India.
• Collaborate closely with tech and product teams to develop customized solutions for partners need and collaborate actively in product development requirement for partners
• Lead go-to-market (GTM) initiatives for the partnership channel, coordinating with cross-functional teams to maximize partner engagement and conversions.
• Manage and nurture ongoing partner relationships, maintaining regular interactions to build trust, address concerns, and maximize referral potential.
• Identify and develop new partnership opportunities that align with goals in the competitive Malaysia payments landscape.
• Monitor, analyze, and report on partnership-driven acquisition metrics, implementing improvements to meet and exceed KPIs.
• Negotiate partnership terms with advanced expertise, ensuring mutually beneficial agreements that drive growth.
• Serve as a trusted representative of, demonstrating the company's culture and values in all partner interactions.

Requirements

• 7 years of experience, with min 2-3 years of relevant experience
• Proven experience in partnership management or business development in payments, FinTech, or financial services.
• Familiarity with merchant acquisition and partner engagement, particularly within the payments ecosystem.
• Experience handling both large platforms and smaller accounts, with demonstrated success in nurturing partnerships.
• Skill in engaging and influencing senior stakeholders, including C-level executives, with strong presentation abilities.
• Technical understanding of FinTech, payments, and digital banking solutions.
• Ability to collaborate across teams, especially with international counterparts, to maximize shared resources and strategies.
• Excellent organizational skills and a data-driven approach to tracking metrics and achieving targets.