Senior Solution Engineer

About the Company:

Our Client, is a Malaysian-based fintech company that provides a payment solution for recurring billing and subscription management. It allows businesses to automate payments, manage subscriptions, and handle direct debit transactions. Our client offers seamless integrations with various payment gateways and enables businesses to collect payments on a recurring basis, improving cash flow and customer experience.

Responsibilities:

• This Individual should have a deep understanding of the entire product suite
• Should be up-to-date in the technical knowledge and in-depth understanding of any coding language is a must.
• Responsible for implementation of the solutions provided by company for the Key Clients.
• Responsible to represent company from platform integration perspective with prospective merchants
• Accountable to ensure successful implementation of platform integration between company and Merchants
• Support the reactive queries and requests being raised by Merchants within an agreed turnaround time and quality standards
• Read and respond to integration and platform documents shared by prospective customers.
• The individual will act as a key feedback channel for customer's product requirements/ expectations and will close the loop with the Product team on the same.
• In the case of product customization requests from the clients, he/she would help validate the requirements.

Requirements:

• 2+ years of experience in product-based payments or SaaS platform integrations, implementation, or solutions in a customer-facing role.
• Bachelors or Masters degree in Computer Science, Information Technology, or related fields.
• Hands-on experience with Java, .NET, PHP, Python, and JavaScript.
• Strong expertise in REST APIs
• Strong ability to understand technical requirements and ensure seamless platform integration for enterprise clients.
• Excellent written and verbal communication skills, with strong presentation abilities.
• Preferably from Fintech background.