HR, Employer Branding & Engagement Lead

About the client:

Our client was formed to provide a genuine alternative to traditional face-to-face fundraising. They connect donors with major charities like UNICEF, WWF, and UNHCR. The firm focuses on high-volume donor acquisition through events and street marketing.

Position Overview:

We are seeking an experienced HR, Employer Branding & Engagement Lead with a strong background in human resources, recruitment, people engagement, employer branding and commercial exposure. The ideal candidate combines strategic HR acumen with experience in talent attraction, employee experience design, and a strong understanding of sales or client-facing functions, capable of influencing internal culture and supporting business growth.

Key Responsibilities

1. Talent Acquisition & Recruitment Strategy

• Lead end-to-end recruitment efforts, including sourcing, interviewing, offer negotiation and onboarding; develop creative sourcing strategies for hard-to-fill roles (e.g., sales, technical, commercial positions).
• Build and maintain relationships with hiring managers to understand workforce needs and deliver timely recruitment results.

2. Employer Branding & External Talent Marketing

• Develop and implement employer branding campaigns that communicate the organizations unique value proposition to candidates and employees.
• Manage digital presence on careers pages, LinkedIn, job boards and social media to drive engagement and high-quality applicant flow.
• Support content creation showcasing employee stories, workplace culture highlights, and brand messaging aligned with business strategy.

3. Employee Engagement & People Experience

• Design and deliver employee engagement programs (surveys, events, internal communications) that build morale, reinforce values, and nurture retention.
• Act as a people champion, support managers and employees with initiatives that strengthen team culture, recognition practices, and employee wellbeing.

4. Business & Sales Enablement Partnership

• Partner with commercial / sales leadership teams to understand business drivers, staff challenges, and talent needs in front-line revenue functions.
• Provide HR guidance that facilitates performance, motivation, and alignment with commercial goals.
• Support onboarding and ongoing development of sales and customer-facing teams with HR policies and people programs that reinforce business growth.

5. HR Analytics, Reporting & Continuous Improvement

• Track and report key HR metrics (time-to-hire, retention, engagement scores, employer brand KPIs).
• Analyze data to inform decision-making and recommend solutions that address gaps and optimize HR processes.

Qualifications & Experience

• Bachelors degree in Human Resources, Business Administration, Marketing, Psychology, or related field.
• 4–6 years of professional experience in HR functions with exposure to recruitment, employee engagement, employer branding, and commercial support.
• Proven ability to manage employer branding campaigns and deliver candidate/employee experiences that reflect business identity.
• Strong communication, influencing, and stakeholder management skills.
• Familiarity with HR systems, ATS platforms, and metrics-based reporting.
• Knowledge of Malaysian labour law and HR compliance (preferred).